Collection: About returns and cancellations

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<h1>About returns and cancellations</h1>

<h2>Returns in case of defects</h2>
<p>If there is a defect in the product you receive, we take great care in arranging the delivery of the product, but system problems or accidents during delivery may result in a defect in the product. </p>

<h3>Return/repair/redelivery costs</h3>
<p>All costs related to return, repair, and redelivery will be borne by our store. There are no costs to the customer. </p>

<h2>In case of product damage</h2>
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<li>Please contact us first! Our customer support staff will assist you. </li>
<li>In the case of repair, we will hand over the returned product and send you a photo of the repaired product via email. </li>
<li>In the case of a refund, the refund will be made after the returned item arrives at our store. </li>
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